FAQ

Add products to your cart, sign in with the one-time code sent to your email, complete checkout, and confirm. You will receive an order confirmation email with your order number and the AMD total.

After you confirm checkout we save the order and email the number and AMD total. We then send payment instructions to the same email. The order stays awaiting payment until it is paid. Fulfillment starts after we receive payment. We do not store full card numbers on OLI servers.

We ship from China to Armenia. At checkout you choose air (5–11 working days), ground (about 1.5–2 months), or sea (about 2.5–3.5 months) after the parcel is received at the China warehouse. Times are indicative and may be longer around Chinese New Year and peak sales. Full rates: Shipping.

No. OLI sells and delivers only within the Republic of Armenia. We do not export and we do not ship to other countries. Checkout country is locked to Armenia. Full statement: Terms and Shipping.

Yes. You may withdraw from a distance purchase and return the applicable product within 14 days of receiving it, except where the law restricts or excludes returns. For a damaged, defective, incorrect or missing item, contact OLI as soon as possible. In some cases a replacement may be offered instead of a refund. Full rules: Return & Refund Policy.

No. OLI sells generic, unbranded consumer goods from wholesale suppliers. We are not an authorized reseller of famous brands, and a product name or photo does not mean an official link to a trademark owner. We do not sell replicas, counterfeits, or “type of [brand]” imitations. Full statement: Terms.

OLI uses email one-time codes — no password. Enter your email, open the message, and enter the 6-digit code.